Domestic and International Shipping
Thank you for shopping with us! We are committed to delivering your order quickly and efficiently. Please take a moment to review our shipping policy, which outlines the shipping options available, processing times, and other important information.
a. Order Processing All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day. Once your order is processed, you will receive an email confirmation with tracking information, if applicable. Please note that during peak seasons or sales events, processing times may be slightly longer. We strive to keep you informed of any delays, and you can always check the status of your order through your account or contact our customer service team for assistance.
b. Shipping Methods and Delivery Times We offer various shipping options to meet your needs. Estimated delivery times are based on business days and do not include weekends or holidays.
• Standard Shipping: Delivery within 5-7 business days after order processing.
• Expedited Shipping: Delivery within 2-3 business days after order processing.
• Express Shipping: Delivery within 1 business day after order processing (available only on weekdays).
Please note: Delivery times may vary depending on the destination and carrier. For international orders, customs processing may cause additional delays, which are beyond our control.
c. Shipping Costs Shipping costs are calculated at checkout based on the following factors:
• Shipping Method: The choice of delivery speed you select (Standard, Expedited, Express).
• Order Total: Orders over a certain amount may qualify for free standard shipping (details are
available on the checkout page).
• Destination: Shipping fees are influenced by your location (domestic or international).
d. International Shipping
We offer international shipping to many countries. Please note that the following applies to international orders:
• Customs and Import Duties: International orders may be subject to customs duties, taxes,
or fees imposed by the destination country. These charges are the responsibility of the
customer and are typically collected by the carrier at the time of delivery.
• Shipping Time: Delivery times for international orders can vary based on the destination.
You will be provided with tracking information when your order ships.
f. Address Accuracy
To avoid delays, please ensure your shipping address is complete and accurate before placing your order. If you need to make any changes to your shipping address after your order is placed,
please contact our customer service team as soon as possible. We cannot guarantee address changes after the order has been processed.
g. Lost or Damaged Shipments In the rare event that your order is lost or damaged during transit, please contact us within 7 days of receiving your tracking information. We will investigate the issue and work with the carrier to resolve the situation. In cases of damage, please retain all packaging materials for the claims process.
We appreciate your business and are here to ensure that your shopping experience is seamless. Thank you for choosing us